The Best Companies Aren't Democracies
Democracy in product feels polite — until you realise nothing great survives by consensus.
11 November, 2025
Democracy in product feels polite — until you realise nothing great survives by consensus.
11 November, 2025
Conviction is lonely — but that's where clarity lives.
It happened in one of those late product sessions — tired eyes and minds, too many opinions.
We'd been circling the same problem for days: what to build, what to cut, what to keep.
Everyone had a different angle. Everyone was right in some small way.
But the whole thing had started to lose shape.
I picked up a marker, erased the whiteboard, and drew something new.
Three screens. One core action. A clearer flow.
The room went quiet. Not because I'd forced it — but because, for the first time, the idea felt alive again. I didn't do it to dismiss anyone. I did it to bring us back to the centre.
That's the paradox of leadership — you have to be decisive enough to move the room forward, but humble enough to carry the silence that follows.
Because clarity rarely feels democratic in the moment — but it's what the work needs.
I've sat in "collaborative" meetings that went nowhere.
Ten people, one agenda, no decision.
Every voice is valid, every hour wasted.
We confuse being heard with making progress.
Democracy in product feels polite — until you realise nothing great survives by consensus.
Apple didn't design the iPhone through alignment meetings
It was Jobs in a room, arguing over a single button until it felt inevitable.
NVIDIA didn't win the chip war through votes; Jensen Huang saw the next world coming and refused to slow down for comfort.
Direction beats democracy—every single time.
You Can't Structure Obsession.
Every few months, some senior hire joins a founder-led company to "bring order to the chaos."
They leave after six months because you can't professionalise instinct.
You can't structure an obsession.
And you can't teach the muscle that sees the product before it's real.
The founder still touches the thing itself.
Still argues over details no one else notices.
Because vision can be shared, but never delegated.
Obsession needs translators — Quality people who can turn Chaos into Motion.
I've spent hours debating a headline.
Days rewriting a line of copy.
Weeks adjusting one screen, everyone else thought was fine.
And then the result — 3x engagement, 10x conversion. Not luck. Alignment.
Most people mistake obsession for control.
But the real ones know: obsession is loving an idea before the world does.
It's the quiet way you protect the future.
Jobs was obsessed with how the iPod clicked.
Ferrari delayed production for a curve only Enzo could see.
That kind of madness doesn't scale — but it endures. It's why decades later, their work still feels human.
The Weight of Contextual Knowing
Contextual conviction isolates you. Not because people don't believe, but because they haven't seen it yet.
You start to live a few months ahead of everyone else, trying to describe a picture that only exists in your head.
And that's the most challenging part of building: carrying a vision that others can't yet imagine, while still keeping them inspired enough to reach it with you. It's not arrogance. It's distance — the kind that comes from seeing before others do.
You're not above them. You're just earlier.
And that timing gap is where the loneliness of leadership lives.
Because until it works, conviction feels like madness.
You can either protect comfort or protect vision. You can't do both.
I've been called intense. But the truth is — I care.
And caring deeply makes people uneasy in a world built on mild interest.
Not every founder who can't delegate is a visionary.
Some are just afraid.
But the ones worth following are different.
They demand the impossible but give you safety.
They push hard, but never to humiliate.
They hold you to a standard because they hold themselves to worse.
That's the kind of leadership I believe in — unreasonable clarity with deep regard.
Most people say they want to work with visionaries.
What they really want is the lifestyle version of it — Brian Chesky's product sense, NVIDIA's success, Apple's quality, but with free Fridays, flexible hours and hot massage sessions.
Nothing wrong with that.
It's just not how great things are built.
Structure keeps a company steady.
But breakthroughs come from people willing to bend it.
Linear thinkers keep order. Nonlinear builders create the generational leap.
And you can't "alignment" your way into disruption — because creation is never comfortable. Imagine childbirth — painful, unpredictable, terrifying — and yet it's how something entirely new enters the world.
So yes, I make the call.
Not because I crave control, but because clarity demands courage.
And if you see the truth before others do, it's your job to protect it.
Democracy builds harmony. Conviction builds history.
And history — real, lasting history — is written by the ones who decided.